The most important thing to keep in mind to start your search is that YOU DO NOT HAVE TO INTRODUCE THE ACCURATE DIRECTION OF COLLECTION OR DESTINATION, only the city or airport in question. Begin typing the city and when a list of cities / airports is displayed that matches your search, select yours from the list displayed. The address or exact place of collection or destination may be entered in step 3 of the reservation process.
Example: If you go from the Vincci Hotel in Madrid to the Madrid airport, you only need to enter "MADRID" at the beginning and you will see a list of options that match the name entered. Now you only have to select "MADRID CITY / ATOCHA / CHAMARTIN STATION" as the place of origin and do the same at destination, enter "MADRID" and when the results are displayed select from the list "MADRID BARAJAS AIRPORT T1 T2 T3 T4". Once you do that, you can start the reservation process and in step 3, you can enter "HOTEL VINCCI MADRID" as the pick-up point and "TERMINAL X" as the destination.